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Title
Text copied to clipboard!Unit Clerk
Description
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We are looking for a detail-oriented and organized Unit Clerk to join our healthcare team. The Unit Clerk plays a vital role in ensuring the smooth operation of a medical unit by providing administrative and clerical support to healthcare professionals and patients. This position requires excellent communication skills, the ability to multitask, and a strong understanding of medical terminology and healthcare procedures.
As a Unit Clerk, you will be responsible for managing patient records, scheduling appointments, coordinating with medical staff, and handling various administrative tasks. You will serve as a key point of contact for patients and their families, ensuring that they receive timely and accurate information. Your role will also involve maintaining confidentiality and adhering to healthcare regulations and policies.
The ideal candidate will have prior experience in a healthcare setting, proficiency in using electronic health record (EHR) systems, and a commitment to providing high-quality administrative support. You should be comfortable working in a fast-paced environment and capable of handling sensitive information with discretion.
Key duties include answering phones, greeting patients, updating medical charts, processing admissions and discharges, and assisting with billing and insurance documentation. You will work closely with nurses, doctors, and other healthcare professionals to ensure that the unit operates efficiently and that patient care is not disrupted by administrative issues.
This role is essential to the overall functioning of the healthcare unit and requires a proactive and dependable individual who can manage multiple responsibilities with accuracy and professionalism. If you are passionate about healthcare and enjoy administrative work, we encourage you to apply for this rewarding position.
Responsibilities
Text copied to clipboard!- Answer and direct phone calls within the unit
- Greet and assist patients and visitors
- Maintain and update patient records and charts
- Schedule patient appointments and procedures
- Coordinate communication between departments
- Process patient admissions, transfers, and discharges
- Assist with billing and insurance documentation
- Ensure compliance with healthcare regulations
- Order and maintain office supplies for the unit
- Support medical staff with administrative tasks
Requirements
Text copied to clipboard!- High school diploma or equivalent
- Previous experience in a healthcare setting preferred
- Knowledge of medical terminology
- Proficiency in electronic health record (EHR) systems
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- Ability to maintain confidentiality
- Attention to detail and accuracy
- Customer service orientation
- Basic computer skills including MS Office
Potential interview questions
Text copied to clipboard!- Do you have experience working in a healthcare environment?
- Are you familiar with electronic health record systems?
- Can you describe your knowledge of medical terminology?
- How do you handle confidential patient information?
- What strategies do you use to stay organized?
- Have you ever scheduled appointments or managed calendars?
- How do you prioritize tasks in a busy environment?
- Are you comfortable interacting with patients and families?
- What is your experience with billing or insurance paperwork?
- Can you work flexible hours, including weekends or evenings?
